Complaint Reporting

Please complete the form below to report a new complaint to our quality and regulatory team.

Used instruments being returned should be accompanied by a completed decontamination certificate or your complaint will not be processed. Please address and return to: Quality & Regulatory Team, Mercian Surgical Supply Co. Ltd, 10 Topaz Business Park, Topaz Way, Bromsgrove, Worcestershire, B61 0GD.